Frequently Asked Questions

Find answers to common questions about our IT infrastructure, DevOps, automation, cybersecurity, and cloud services.

IT Infrastructure

We conduct comprehensive infrastructure audits including:

  • Network Analysis: Topology mapping, bandwidth utilization, and latency assessment
  • Security Evaluation: Vulnerability scanning and penetration testing
  • Performance Benchmarking: System performance under various loads
  • Compliance Review: Gap analysis against industry standards
  • Documentation Audit: Network diagrams, system configurations, and change logs

Our assessment provides a clear roadmap for optimization and modernization.

Our comprehensive infrastructure management includes:

  • 24/7 Monitoring: Real-time performance and availability tracking
  • Patch Management: Automated security updates and patches
  • Backup & Recovery: Regular backups with tested recovery procedures
  • Capacity Planning: Resource utilization analysis and scaling recommendations
  • Security Hardening: Continuous security improvements and vulnerability management
  • Documentation: Up-to-date system documentation and change logs

DevOps

We implement industry-leading DevOps practices including:

  • CI/CD Pipelines: Automated build, test, and deployment workflows
  • Infrastructure as Code: Terraform, CloudFormation, and Ansible
  • Container Orchestration: Kubernetes, Docker Swarm, and ECS
  • Monitoring & Observability: Prometheus, Grafana, and ELK stack
  • GitOps Workflows: ArgoCD and Flux for declarative deployments
  • Automated Testing: Unit, integration, and security testing

Our CI/CD implementation includes:

  • Source Control Integration: GitHub, GitLab, or Bitbucket
  • Automated Builds: Triggered by code commits
  • Testing Automation: Unit, integration, and security scans
  • Artifact Management: Versioned and secure storage
  • Deployment Strategies: Blue-green, canary, or rolling updates
  • Environment Promotion: Dev → Staging → Production workflow
  • Rollback Procedures: Automated rollback on failure detection

Automation

Our n8n automation solutions include:

  • Business Process Automation: Streamline workflows across departments
  • System Integration: Connect disparate applications and services
  • Data Processing: Automated ETL and data transformation
  • Notification Systems: Automated alerts and updates
  • Custom Node Development: Tailored solutions for unique requirements
  • Workflow Templates: Reusable automation patterns

We deploy n8n in containerized environments with enterprise-grade security and scalability.

Here are some real-world n8n automations we've delivered:

  • CRM Integration: Automated lead capture and follow-ups
  • IT Operations: Self-service infrastructure provisioning
  • Customer Support: Automated ticket routing and responses
  • Marketing Automation: Lead nurturing campaigns
  • Data Synchronization: Real-time data sync between business applications
  • Reporting: Automated report generation and distribution

Cybersecurity

We align with leading security frameworks including:

  • NIST Cybersecurity Framework: Identify, Protect, Detect, Respond, Recover
  • ISO 27001/27002: Information security management
  • CIS Controls: Critical security controls
  • OWASP Top 10: Web application security
  • Zero Trust Architecture: Verify explicitly, least privilege access
  • GDPR & CCPA: Data protection regulations

Our security assessment services include:

  • Vulnerability Scanning: Automated and manual testing
  • Penetration Testing: Network, web, and mobile applications
  • Security Architecture Review: Design and implementation assessment
  • Code Review: Static and dynamic analysis
  • Social Engineering: Phishing and awareness testing
  • Compliance Audits: Against industry standards

Cloud Services

Our cloud migration strategy ensures minimal to zero downtime through:

  • Assessment Phase: Workload analysis and cloud readiness
  • Migration Planning: Detailed roadmap and rollback procedures
  • Parallel Environments: Run new and old systems simultaneously
  • Data Migration: Incremental sync with minimal impact
  • Testing: Comprehensive validation before cutover
  • Go-Live: Scheduled maintenance window with rollback plan
  • Optimization: Post-migration performance tuning

Yes, we specialize in multi-cloud and hybrid solutions:

  • Multi-Cloud Strategy: AWS, Azure, GCP, and private cloud
  • Hybrid Cloud: Seamless on-premises and cloud integration
  • Cloud-Agnostic Tools: Kubernetes, Terraform, and Ansible
  • Unified Management: Centralized monitoring and operations
  • Data Gravity Solutions: Optimized data placement
  • Cost Optimization: Right-sizing and reserved instances

Compliance

Our compliance services include:

  • Gap Analysis: Current state assessment
  • Policy Development: Customized documentation
  • Technical Controls: Implementation and validation
  • Employee Training: Security awareness
  • Audit Support: Preparation and remediation
  • Continuous Monitoring: Automated compliance checks

We support standards including HIPAA, PCI-DSS, SOC 2, ISO 27001, and GDPR.

Operations

Our SLAs are tailored to your needs:

  • Platinum (24/7): 15-min response, 99.99% uptime
  • Gold (Business Hours): 1-hour response, 99.9% uptime
  • Silver: 4-hour response, 99.5% uptime
  • Monitoring: 5-minute detection
  • Resolution Times: Based on priority
  • Reporting: Monthly performance reports

Our automation solutions reduce overhead by 60-80%:

  • n8n Workflows: Business process automation
  • Infrastructure as Code: Automated provisioning
  • Self-Healing Systems: Automatic issue resolution
  • Automated Testing: CI/CD pipeline integration
  • AI Ops: Predictive maintenance
  • Documentation: Auto-generated runbooks